Rental conditions

 

Renting a car in Kyiv with TopRent means convenience, transparency, and reliability. We’ve made the rental process as simple and comfortable as possible. Review the key terms below and see how easy it is to rent a car with us.


Requirements for the Renter

  • Minimum age: 21 years

  • Driving experience: at least 2 years

Required documents:

  • Passport (domestic for Ukrainian citizens, or international for foreigners)

  • Valid driver’s license recognized in Ukraine

  • Tax identification code (for Ukrainian citizens)

  • Residence permit (if applicable)


Territory of Use and Mileage

  • Cars may be used throughout Ukraine.

  • Traveling abroad, as well as trips to Crimea, Donetsk and Luhansk regions, and other temporarily occupied territories, are strictly prohibited.

  • No mileage limit! Each tariff includes a prepaid allowance:

    • 350 km per day (300 km for premium-class cars)

    • mileage is calculated cumulatively for the entire rental period

  • Extra kilometers are billed according to company rates.


Security Deposit

Upon pickup, the renter leaves a deposit, the amount of which depends on the class of vehicle.

The deposit may cover:

  • rental extension by 1–2 days

  • returning the car with an incomplete fuel tank

  • dirty condition of the vehicle

  • minor damages (scratches, bumper scuffs, wheel damage)

❗ In case of an accident (provided the rental agreement conditions are met), the renter’s maximum liability is limited to the deposit amount.

👉 If all rental terms are respected, the deposit is fully refunded — either in cash or back to your card. For more details on how the deposit works, please see this page.


Payment Options

  • Cash

  • Bank card (Visa/MasterCard)

  • Bank transfer (with or without VAT)

  • Full 100% prepayment for the rental period


Vehicle Pickup & Return

  • At the TopRent office — free of charge

  • At the airport, railway station, or customer’s address — for an additional fee

  • Outside business hours or on public holidays — for an additional fee

🚗 All vehicles are provided clean and with a full fuel tank.

If the car is returned dirty or with less fuel, the cost of cleaning and refueling will be deducted from the deposit.


Insurance

All TopRent cars are fully insured:

  • OSAGO (mandatory third-party liability insurance)

  • CASCO (voluntary comprehensive insurance)


Additional Conditions

  • Minimum rental period: 2 days (48 hours)

  • Deposit and prepayment are mandatory

  • It is prohibited to use rental cars for:

    • taxi services or cargo transportation

    • towing other vehicles

    • racing or sports events

    • driver training

  • Compliance with traffic regulations is mandatory 🚦


Extra Services & Fees

  • GPS navigator — free of charge

  • Child seat — free of charge (subject to availability)

  • Wi-Fi router — $2/day

  • Pickup/return at office outside business hours — $10–30

  • Pickup/return outside office in Kyiv — $25

  • Airport Boryspil — $30

  • Airport Zhulyany or railway station — $25

  • On public holidays — $5–30

  • Pickup/return in another city — individually calculated


How to Book a Car?

  • Via the order form on TopRent.ua

  • By phone: +380675034444

  • Through messengers: Viber, WhatsApp, Telegram, Messenger, Instagram

  • By email

  • Directly at the company office